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FAQs

The SIA and Licence questions

Who are the SIA?
The SIA (Security Industry Authority) are the government body responsible for regulating the Private Security Industry. They decide who can and who cannot work in the industry. For more information visit the SIA website.

Can I work in Security without a licence?
Generally the answer is 'No'. However companies which are on the SIA list of Approved Contractorscan employ you for a short time, as long as you have applied for your licence and the SIA have confirmed receipt of it. The other main exception is if you are employed directly by the service user, known as working 'in house' (NB. this does NOT apply to Door Supervisors).

How much does an SIA licence cost?
The current cost of an SIA licence is £220.00. Although this figure is reviewed each year by the SIA, it is rare that the fee changes.

How do I get an SIA Door Supervisor Licence?
You will need to attend a four Unit training course and pass three multiple choice exams. During the course there is also a practical assessment on the Physical Intervention Unit. You will also need to have a satisfactory CRB check which the SIA will carry out when you apply for a licence.

How do I get an SIA CCTV Licence?
You will need to attend a nationally recognised course and pass two multiple choice exams. During the course there is also a practical assessment on the CCTV equipment which you need to pass. You will also need to have a satisfactory CRB check which the SIA will carry out when you apply for a licence.

Do I have to pay £220.00 for each licence I apply for?
No, provided that your first licence still has at least 4 months before it expires, the second licence will cost £110.00 (ie a 50% discount).

Can I do CCTV work with a Door Supervisor licence?
No, you need to obtain an SIA CCTV licence. We offer a discount to candidates already having attended one of our Door Supervisor courses.

Can you help me applying to the SIA for my licence?
Previously we were able to assist  people with this but the system changed in January 2014 and new applicants can only apply online. This new and improved system means that any erros on the form are flagged as you go along. You will be asked to register and create an account  first.

How long does it take for the licence to come through?
Generally speaking it can take between 3-5 weeks if there are no complications with the application. However, incomplete or incorrectly completed applications can take significantly longer.

Will I Pass the Criminality Checks?

If you have a criminal record, it does not necessarily mean that you will not get a licence. The SIA will make a decision according to:

  • Whether the offence is relevant to the role
  • The actual sentence or disposal given to you for the offence; and (cautions and warnings are treated in a different way)
  • History of offending
  • How recent the offences were. (generally speaking you will be refused if the offence is in the last 5 years but under some circumstances you may be asked to provide mitigating circumstances and references).

The SIA criminal record indicator provides a 'no cost' way of determining whether or not you will pass our criminality criteria. The logic of the indicator mirrors that which is used by members of our licensing team when they make their decision.


SIA Course cost questions

How much is the course?
The Door Supervisor course starts from £215.The CCTV course is normally £245.

I am on benefits can I get the course funded?
Funding for courses and SIA licences is much less common than in the early days of the SIA. However it is still available in some areas of the country. The best place to ask is at your local JobCentre Plus office. We do not offer concessions on professional courses.

What is included in the price for the course?
For the Door Supervisors and CCTV courses: your tuition costs, exam fees, certification and VAT. There are no hidden costs.

Does the course fee include food?
No, it doesn't otherwise we would have to increase the price of the course to cover the costs. Nevertheless there are always local shops or on-site facilities where sandwiches etc can be purchased. Candidates can bring packed lunches.

Do the prices of the courses include the SIA licence fee?
No, the licence fee is a separate price. Payment for the license is £220.00 which is payable to the SIA (Security Industry Authority).

What happens if I cannot attend the course, will I lose my fee?
Provided that you let us know in good time, we can usually move you onto a future course. On the other hand, if you have booked and paid for a course, but don't turn up to it and haven't told us, then unfortunately you would lose your fee in the same way as if you paid for a plane ticket and missed the flight. Please read our terms and conditions carefully before booking.


SIA Courses questions

How do I book onto the course?
You can either book on-line through this web site (click here for Door Supervisor courses. Click here for CCTV courses) or you can call our booking line on 0800 652 9965 and pay by debit/credit card. Cash payments need to be made direct to our bank account - please call the booking line for full details or e-mail enquiries@traininginsecurity.co.uk

Do I have to produce identification?
Yes you do. This is very important to get right. If you bring the wrong documents or insufficient documents you will not be allowed on the course. Click here for full details of the SIA's examination and licence application requirements.

How long is the Door Supervisor course?
The course is 30 hours long including the exams and practical assessment. It is mandatory that this is done in no less than 4 days.

Which awarding bodies do you use?
We are authorised to deliver SIA licence-linked qualifications through HABC, although as you can see from the About Us page on this web site, our company name is 'Door Supervisor Training Organisation' and this is what both HABC and the SIA have in their records.

Is the test a written test?
No, there are three multiple choice exams for the Door Supervisor qualification, and two multiple choice exams for the CCTV Operator qualification.

What is the pass mark?

Door Supervisor   CCTV Operator  
Working in the Private Security Industry 18 out of 25 Working in the Private Security Industry 18 out of 25
Working as a Door Supervisor 28 out of 40 Working as a CCTV Operator 28 out of 40
Conflict Management for the Private Security Industry 18 out of 25 Practical Assessment Pass/Fail
Practical Assessment Pass/Fail    

What happens if I fail the course?
Quite simple. You can resit again twice, free of charge. You can also sit through any of the training course again. That's free too! In the unlikely event of you scoring particularly badly on any of the modules we will make a recommendation on what you should do next.

What happens if I fail part of the course do I need to retake all of the other Units?
No you just need to attend the unit(s) you failed.

Can females apply?
Yes. The course is non discriminatory. There is a greater demand now for female Door Supervisors and Security Guards as they can assist in the searching of female customers. Females are considered a great asset in the security.

I have difficulty in reading can I request a reader?
Yes. A reader can be made available if you let us know upon booking. If this is less than 10 days until the course start date it may not be possible. If a reader is requested after you have already sat a set of exams we will not be able to provide one. NB. There is a fee of £15.00 per exam for this service. We will require evidence of any learning difficulties.

English is not my first language. Can I use a dictionary for the test?
Yes, you may use a paper dictionary, but NOT an electronic one. The invigilator will need to check it before the exams, to ensure it conforms to the awarding body's requirements.

How old do I have to be to do the course?
All SIA courses require the individual to be at least 18; there is no upper age limit.


Work in the Security Industry questions

What kind of work can I do with my Door Supervisor licence?
You can work on licensed premises such as pubs and night clubs, but don't forget that anywhere that sells alchohol for consumption on the premises will need Door Supervisors to carry out their security duties - this includes cinemas & theatres, hotels & restaurants and casinos as well as concerts, festivals and sporting fixtures. You could also carry out static Security Guard work in shops, supermarkets, shopping malls, building sites and concierge work in offices. It really is the best value for money.

Will I Pass the Criminality Checks?

If you have a criminal record, it does not necessarily mean that you will not get a licence. We will make our decision according to:

  • Whether we consider your offences relevant to our decision;
  • The actual sentence or disposal given to you for the offence; and
  • How recent the offences were.

Our criminal record indicator provides a 'no cost' way of determining whether or not you will pass our criminality criteria. The logic of the indicator mirrors that which is used by members of our licensing team when they make their decision.

Can you get me a job once I have done my course?
In truth we can't actually get you a job in the security industry - that is up to you to show a potential employer that you would be worth employing - however, we have connections with various security companies and are always happy to supply you with their details once you have received your licence.

I am in my fifties, is this too old for me to try to get in the security industry?
Not at all, we have trained individuals in their seventies who wish to try a new career. Often older individuals prove to be the better guards due to their experience of life and are generally calmer under pressure.


Is there something we haven't covered?

Feel free to contact one of our sales team on 0800 652 9965 or alternatively email: enquires@traininginsecurity.co.uk